Which carriers do you use for international shipping?

Registered Airmail
We will ship all of our products worldwide via Registered Airmail.  This is generally the least expensive shipping option and can be tracked along the way to certain countries, but not all.  However, a signature will always be required on receipt.

Express Courier Shipping
For customers who need a faster delivery service at extra cost, we can ship to any country by courier.  The most effective courier company will depend on each courier’s service capabilities to your particular country.  We will select the most appropriate carrier, however if you prefer a specific courier company please contact us.  We will advise if there will be any change to the shipping rate quoted at the online checkout.

Although there are other options, we frequently use the following couriers:
Ireland: DPD, UPS
Mainland Europe: DPD, UPS
USA, Canada: UPS, FedEx
Rest of World: UPS, FedEx, DPD… Read more

What shipping options are available?

Regular shipping is by Signed For Mail and Registered Airmail. Express Courier shipping is available at extra cost. All packages must be signed for on receipt.

Shipping options and prices to your location will be shown at checkout.… Read more

How much does shipping cost?

Shipping rates and options to your country are automatically calculated and displayed in the shopping cart and checkout. To check shipping rates, add a product to your shopping cart and select your shipping country. Shipping rates are then confirmed at checkout and viewable prior to purchase and entry of any payment details. … Read more

How long does delivery take?

If postal shipping is selected, goods are always despatched within one business day and often the same day (depending on order receipt time). If express courier shipping is selected, goods are despatched the next working day (due to couriers requiring notice to collect the package).

For extremely urgent orders we can offer same day delivery in the UK by specialist courier. If you need this, please call us.

Shipping times are outside our control but shipping companies provide the following guidance:

UK
Royal Mail Special Delivery: Before 1.00pm the next working day.
Western Europe
Registered Airmail: 3 working days
DHL Worldwide Express: 1-2 working days
Eastern Europe:
Registered Airmail: 5 working days
DHL Worldwide Express: 2-3 working days
Rest of World
Registered Airmail: 5-7 working days
DHL Worldwide Express: 2-3 working days

Company websites for further information:
http://www.royalmail.com/personal/sending-mail… Read more

What countries do you ship to?

We ship worldwide including to the UK, EU, USA, Canada and most of the rest of the world. To check if we ship to your country please proceed to checkout and if your country is selectable in the address form, then we ship to your country and you can order online. If it is not there, please contact us. … Read more

How can I contact the delivery company?

If you need to arrange a redelivery because you were out or have a tracking query you are able to contact the relevant delivery company directly.

Royal Mail: 03457 740 740
DPD: 0121 275 0500
UPS: 03457 877 877
FedEx: 03456 070809
Line Express (Hong Kong): +852 2728 5665
Hermes: 0330 333 6556. Online e-mail and live chat support at https://www.myhermes.co.uk/help.html… Read more